What We Collect and Why We Use It
When you open an account, we collect information you provide directly — your name, email address, phone number, and the payment method you link, whether that is DANA, OVO, or GoPay. We also log account activity such as session timestamps, device type, and IP address. This
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data serves three practical purposes: verifying your identity, processing deposits and withdrawals through your chosen e-wallet, and keeping your account secure. We do not collect more than what those functions require. Payment transaction records tied to DANA, OVO, or GoPay are retained for financial reconciliation and
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fraud prevention, consistent with the period required under applicable regulation. We may share data with payment processors solely to complete a transaction — never for advertising or third-party marketing. If you contact our support team, the conversation record is stored so we can follow up accurately.
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Data collected through mobile access follows the same rules as desktop. We review our data practices periodically and update this policy when our processes change. Continued use of your account after a policy update means you have acknowledged the revised version.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.