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Read Before You Open an Account

These Terms and Conditions set out the rules that govern every account on aurga88 — from how you register and make deposits using DANA, OVO, or GoPay, to how withdrawals are processed and what happens if a rule is broken.

Account eligibility appliesDANA, OVO, GoPay coveredWithdrawal rules includedIndonesia-region access onlySubject to local law
aurga88 Read Before You Open an Account
TERMS CONTACT PATHS

Reach Us About Any Terms Question

If a clause is unclear, your account has been flagged under a terms review, or you need written confirmation of how a specific rule applies to your wallet or wager, our support team handles Terms and Conditions queries directly. You can reach us through live chat, email, or the in-app message channel — all three routes connect to the same team.

Live Chat Open the chat widget from any lobby page. A support agent will respond and can walk you through any clause or account restriction covered in our Terms.
Email Support Send your Terms question by email with your account ID and the specific section you are asking about. We reply with a written record you can keep for reference.
In-App Message If you access the lobby through your mobile browser in Yogyakarta or elsewhere in Indonesia, the message icon in your account menu connects you to the same support queue.
HOW WE ENFORCE THIS

How aurga88 Handles Terms Compliance

Enforcement of these Terms works through your account directly. Restrictions, suspensions, or closure notices are communicated via the email address tied to your account. If your account is reviewed under a terms clause, you will receive a notice before any action is taken — except where immediate suspension is required to prevent further breach. Our team logs all account decisions so that you can request a written summary of any action taken against your account.

Account Verification

Every account is verified before withdrawals are processed. You may be asked to confirm your DANA, OVO, or GoPay wallet matches the name on your account registration.

Terms Breach Notice

If a terms breach is identified, we send a written notice to your registered email before taking action. You have the right to respond within the window stated in that notice.

Data Retention

Account activity records — including deposit history across DANA, OVO, and GoPay — are retained as required by our operating obligations. You can request a summary at any time.

Terms Change Log

Each time these Terms are updated, the revision date changes at the top of this page. We do not apply changes retroactively to transactions already completed.

Common Questions About Our Terms

These are the questions we receive most often about how the Terms and Conditions work on aurga88 — covering account eligibility, wallet rules, breach procedures, and how to request a change or correction.

Yes. The same Terms govern your account regardless of which e-wallet you use. Wallet choice affects processing steps, not the rules that apply to your account or wagers.

We send a notice to your registered email first. Depending on the breach, your account may be restricted or suspended while we review it. You can respond within the window stated in that notice.

The current version of these Terms is always available at this URL. If you need a dated PDF copy for your records, contact our support team by email with your account ID.

The revision date at the top of this page changes whenever we make an update. We may also send an in-app notification. Continuing to use your account means you accept the updated Terms.

Account access is available only where permitted under local law. If online wagering is restricted in your region, these Terms do not create any right of access for you regardless of your registration status.

A specific promotion notice takes priority over these Terms only for that promotion. For everything else — account rules, withdrawals, breach procedures — these Terms apply in full.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.